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Placing an Order:

Listed below is general information on how to place an order with Hearne Hardwoods. If you have any further questions please contact us at any time. Scroll down or select from the following categories:

Project Planning & Cut List Preparation:

  1. Layout Project.
  2. Determine the Cut List.
  3. Add for Waste Factor. Most species require a 30% to 50% waste factor. Some species may have a 100% waste factor. Waste factors are dependent on project requirements and the dimensions and nature of the available material.
  4. Determine Budget.

Material Research & Selection:

  1. Research available wood species.  We have over 140 species of hardwoods in inventory at any given time.  This can make lumber buying difficult.  Your project requirements and budget will always help narrow your options.  Click here to visit "Our Woods"- This link will help provide information about each species thus helping in your decision.

  2. Select a wood species or begin search for available material.  We provide several resources on our website to help in the selection of material. 
    • Basic projects normally require graded lumber. Pricing and options can be found on our Price List.
    • Full log sets for high-end furniture projects can be found in our Flitch and Log Set Inventory
    • We stock 10-20 different types of Veneer.
    • Still have not found what you are looking for, please call (888) 814 - 0007

 

Or: You can send us your cut list by e-mail, fax or phone. Feel free to ask us for recommendations if you are unsure of a species or quantity to buy.

 

Placing an Order:

When calling to place an order we will need the following information:

    • Name
    • Company Name
    • Billing and Shipping Address
    • Telephone #
    • Payment Type. We accept cash, checks, credit cards and wire transfers.  Paying by check is the slowest way to receive your purchase since we do not ship the material until the check clears the bank!  If paying by credit card we will need the card number, expiration date and CSV# (last 3 digits printed on back of a Visa, MasterCard or Discover or front four black digits on an American Express). 

 

~Please Note:

We have a $300 dollar minimum on all phone/ mail orders. (This does not apply to walk-in customers.)

Once an order is placed there will be a 15% re-stocking fee if the order is cancelled.

 

Shipping and Receiving:

  1. We ship most smaller orders using UPS. With UPS, we have the ability to ship up to 90 pounds (about 25 to 30 bf per bundle) and 150 total inches ((width x 2) + (thickness x 2) + length). Usually 2 bundles shipped UPS is cheaper than shipping with a freight line.

  2. All larger orders (usually larger then 50 bf) are shipped more economically by freight companies. We enjoy substantial discounts with the following freight providers: Estes, ABF, Old Dominion, Roadway and UPS Freight. These freight providers can ship anywhere in North America. LTL (less than - full load) and full size tractor-trailer loads are possible. 
    • Freight providers charge additional fees for residential deliveries.
    • All material is shipped in good condition. All freight bundles should have two florescent stickers (green and red, please CLICK HERE to see a picture). These stickers state that the lumber was shipped in good condition and the shipper is responsible for any damages. If your bundle appears damaged please note this to the truck driver and in writing on the bill of lading. Immediately give us a call. A claim can only be made with the shipping company if the customer notes damage at the time of delivery. If severely damaged a shipment may also be refused

 

3. Sea containers and airfreight are available for international orders.

 

~Please contact us for any special shipping considerations.  Any extra handling or crating will require additional fees.  CLICK HERE to see shipping pictures.

 

Policies:

~If you have any questions on how to place an order give us a call 1- (888)- 814- 0007 / 1- (610)- 932- 7400 For additional policies, including returns -CLICK HERE!

 

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